Contact
Talk to the MacMedi team
Tell us who you are and what you need, and the Macco XE team will get back to you. We usually reply within one or two working days.
Doctors & clinics
Join the pilot and set up online booking, a live queue and digital prescriptions for your clinic. We'll help you with verification and setup.
Email usLabs & pharmacies
Partner with MacMedi to receive referrals with reference codes and send reports straight back to patients and doctors.
Email usPatients & families
Ask a question, share feedback, make a data request, or tell us which city you want MacMedi in next.
Email us
Help us help you
What to include in your message
A few details let us reply with the right answer the first time.
- We usually reply within one or two working days.
- Please don't send medical reports or card details by email.
- Who you are: patient, doctor, clinic, lab or pharmacy
- Your city, and your clinic or lab name if you have one
- What you would like to do, for example join the pilot or ask a question
- A phone number if you'd like us to call you back
Looking for quick answers? See the FAQ. MacMedi Health does not provide emergency care. In a medical emergency, call 112 or go to the nearest hospital.